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xtowtruck
 Post subject: SPort truck Direct....
New postPosted: Mon Aug 30, 2010 6:14 pm 
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I know i posted about this already but i'm really getting worried about my parts.... i spent alot of money over 1000 bucks and still do not have all my parts.it's been well over a month

and now there apparently telling people that they are no longer making the flip kits ( the parts i'm missing. plus notch and front coils) so i called and they told me that the kits are not discontinued just on back order.... i'm really thinking i'm getting taken for a ride.


anyone close to the company or know ppl there? i would really like a stright and truthful answer to where my parts are and if i'll ever get them
Project C35 Crew Cab dually AKA "Big Dirty"

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Baha
 Post subject: Re: SPort truck Direct....
New postPosted: Mon Aug 30, 2010 6:49 pm 
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Sounds like they haven't changed much since I had problems with them back in 2001. Did you pay with credit card? What happened with me was I made an order, many weeks went by then I got the run around. When I finally got an answer it turned out that the parts were on back order, and they forgot to call me. I did eventually get a refund but I think I had to do it through my credit card company. It's been so long. Hope they take care of you man.
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xtowtruck
 Post subject: Re: SPort truck Direct....
New postPosted: Mon Aug 30, 2010 6:55 pm 
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Baha wrote:
Sounds like they haven't changed much since I had problems with them back in 2001. Did you pay with credit card? What happened with me was I made an order, many weeks went by then I got the run around. When I finally got an answer it turned out that the parts were on back order, and they forgot to call me. I did eventually get a refund but I think I had to do it through my credit card company. It's been so long. Hope they take care of you man.


No i payed with international money order... worst part is i have gotten my spindals (damaged but got them) and shocks just waitng on my notch,flip and coils.... all they keep telling em is it's on back order. and i don't knwo how to go about getting a refund..... they seem very short and don't wish to discus the issue.
Project C35 Crew Cab dually AKA "Big Dirty"

Big Boys need big toys ;)


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xtowtruck
 Post subject: Re: SPort truck Direct....
New postPosted: Mon Aug 30, 2010 7:30 pm 
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So i just got mad and called western chassis my self and the C 30 rear flip is not on back order it's in stock and ready to ship.
Project C35 Crew Cab dually AKA "Big Dirty"

Big Boys need big toys ;)


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mr900f
 Post subject: Re: SPort truck Direct....
New postPosted: Tue Aug 31, 2010 8:55 am 
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Don't they just drop ship everything? Was gonna order one for a friend,
now I think I'll wait and see how your transaction goes.


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lockone
 Post subject: Re: SPort truck Direct....
New postPosted: Tue Aug 31, 2010 9:23 am 
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They did us the same way. Took about 4 months to get all the correct parts.
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xtowtruck
 Post subject: Re: SPort truck Direct....
New postPosted: Tue Aug 31, 2010 3:41 pm 
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mr900f wrote:
Don't they just drop ship everything? Was gonna order one for a friend,
now I think I'll wait and see how your transaction goes.


google and call western directly and ask them to give you the name of a Trusted vendor. becuase sport truck is redic. i'm beyond pissed
Project C35 Crew Cab dually AKA "Big Dirty"

Big Boys need big toys ;)


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RunninLo
 Post subject: Re: SPort truck Direct....
New postPosted: Mon Sep 06, 2010 10:29 pm 
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Wow that is messed up I got my spindles and flip kit within 10 days of placing my order. I have always had good luck with them but may be thinking twice about sticking my rep on the line recommending them.

Josh


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